So we definitely got off to a rough start with our fertility journey. We had a rough time with a lot of set backs. Overall though in the end the staff found a way to get us through to success. We are now expecting twins any day now and look forward to returning here when we are ready to add to our family again.

My experience with the front office has been extremely poorly. They either don’t answer the phone and when they do, apparently the message is never past on to the doctors. It is absolutely ridiculous how they work here. I was trying to…...

After trying relentlessly to just speak to a live person and being put on hold every time I’ve called, then to be left on hold for over 15 min to be told the appt person will call you back the following day (which never happened) to call…...

Where do I even begin? Life presents a unique set of challenges when it comes to fertility journeys, and only those who have walked this path can truly comprehend the difference. I had the incredible privilege of working with Dr. B, and it’s time we revisited our journey. As I sat in the waiting room for an NST check, tears welled up in my eyes. It’s hard to believe that we’re about to welcome our baby soon. Our journey began here in 2023, after undergoing trigger shots and two unsuccessful IUI cycles. We ultimately made the difficult decision to pursue IVF. Despite the positive test results indicating that we were healthy on both ends, we held off on going all in with IVF. Even on my graduation day, Dr. B expressed that our case was unknown, as we would probably conceived naturally eventually . However, due to our age and the fact that we had been trying for almost three years after our wedding in 2021, we found this location that we had been praying for after years of prayer. On the day of the egg retrieval surgery, I was filled with panic and fear. But then, Dr. B walked into the surgery room and cracked a joke. “Ana, did you leave happy hour early last night?” he asked. Immediately, I couldn’t help but smile and take a deep breath. He is the most incredible, amazing person we have ever met. He exudes an infectious positive energy and always made us feel completely confident that our miracle would happen. When he first read through our results, he exclaimed to my husband, “You’re a Navy SEAL!” and to me, “Ana, you’re a farm full of eggs!” It was the way he made us feel like everything would be okay. God bless you, Dr. B. You are truly one of a kind! When I think of exceptional and top-notch doctors, Dr. B is undoubtedly the MVP of fertility doctors. He is retiring on June 1st, 2026. Dr. B, I hope you find this post and understand the profound impact your career has had on many of us. I can never repay you for the incredible support and miracle that I am eagerly anticipating meeting here soon. Enjoy your retirement with the beautiful life mission accomplished that you were always destined for. You’ve made life-changing experiences for many, and we wish you continued health, happiness, and prosperity. God bless you forever. The Navas

I cannot say enough good things about Dr B! I have referred so many friends and family members to FSAC - we have had the best experience with Dr B and the entire team and are forever grateful for what they do!!

Dr. Dhesi is one of the best doctors I’ve ever had!!! I am currently 7 weeks pregnant and I can’t recommend her enough. We specifically came to this clinic because of her reputation, and I am so glad we did!! We are so grateful! From the very first appointment, she made us feel heard and supported. She always answered all my questions thoroughly, no matter how many I had and explained everything in a clear and simple way. Dr. Dhesi is sweet, empathetic, and genuinely caring. She truly treats you like a person, not just a patient. All the nurses were so sweet too!! The entire team. A+. If you’re looking for a compassionate, expert doctor who goes above and beyond, Dr. Dhesi is the one. I would (and already have) recommended the clinic without hesitation!

Amazing !!! I am grateful for all that they do. Dr Shamonki is the most amazing dr he always listened to my concerns and went above and beyond to make sure that everything was going to be okay. I do not know where I would be without him and all the amazing nurses. If I could give them 1 million stars I would.

Please save yourself and don’t come to this place. I was a new patient and when I had my first appointment, I was taken back 45min-1hr late PAST my appointment time. The following week my husband had to drop off his semen for them to send it to the lab and they said the Dr would be in touch with us in 24-24hrs. No one called. My husband then calls and they said that someone would be in touch with him, no one called. So I called the following day and they said they’d put a note on the Dr.’s desk to call me that day about them, she did not call. I then had a scheduled phone meeting with Dr. Mehr and she was late calling me. It had been 10 minutes past my appointment time so I was upset, these were blood results and other results that we have been patiently waiting for. So I was very upset and all the front desk girl did was laugh at me on the phone saying she didn’t know what was going on. To be laughed at, over these results was extremely unprofessional and RUDE. I will definitely be taking my business elsewhere. After arguing with the front desk, my husband calls and they said they didn’t want to talk to him because I was upset. Dr. Mehr the called me an hour and 30min past my appointment time to discuss everything. So please, don’t waste your time coming here, they don’t care about you or value your time, they just want your money.

Tingting and Catalina from FSAC are two of the most unprofessional, rude, and irresponsible people I have ever dealt with in a surrogacy journey. They take a portion of the service fee I paid for the surrogacy agency they referred me to, yet refuse to do the work they are paid for. When problems arise, they immediately deny involvement, push responsibility to the other company, and tell you to “go ask them instead and we are not involved” What follows is endless finger-pointing between companies, with no one taking accountability and no one willing to actually help. As an intended parent, when I faced serious issues during the surrogacy process, I had no one to raise my concerns to. Tingting and Catalina repeatedly told me they were “not involved,” even though I was clearly told that: • They were paid a portion to manage me as a client • The other agency managed the surrogate • The service fee was split between the two companies for this exact reason When I confronted them with this, instead of addressing the issue professionally, they became hostile, blocked me, and threatened legal action, claiming I was not allowed to speak about my experience due to a contract clause. This behavior alone says everything about how they operate. What makes this even worse is the bullying and discriminatory attitude. If you are Chinese and do not speak fluent English, they treat you as if you know nothing and can be pushed around. I am a living example of how badly they treat clients they believe won’t fight back. Their tone is dismissive, aggressive, and intimidating, and they show zero respect or empathy for intended parents going through an already emotionally exhausting process. From the very beginning of IVF all the way to delivery, this journey was extremely unpleasant, stressful, and traumatic, largely due to their behavior, attitude, and refusal to take responsibility. If you value transparency, accountability, and basic human decency, stay away from FSAC for IVF and surrogacy. No one should have to go through what I experienced.

I cant thank Dr Shamonki and his team enough. Im 40, have pcos and mild endometriosis and currently 17 weeks pregnant with my little girl. Their protocol is top notch. Great results with both egg retrievals and my first transfer was a success.