About
Dr. Cindy Chan holds a medical degree from NYCU and a general biology degree from UCLA, and that pairing of a United States science qualification with a Taiwanese medical degree is the least ordinary feature of the background behind this practice. It bears directly on the second half of the job title — international medical services, where English-language consultation and cross-border scheduling are part of the appointment rather than an add-on.
The clinical post before NUWA was attending physician in the department of reproductive medicine at Taipei Medical University, a university-hospital setting in which infertility care arrives inside a general medical institution. The current appointment pairs the directorship of international medical services with an attending physician role on the same fertility medical team, so cycle decisions and the coordination of overseas patients’ stays sit with one clinician.
Care runs across nine areas. Cryopreservation is the densest of them, because eggs, embryos and sperm are three different storage targets with three different sets of rules: unfertilized eggs for someone whose cycle has not started, embryos already created in a treatment cycle, and sperm on the male side. The rest moves from infertility diagnosis through IVF and IUI, then ovarian failure, polycystic ovary syndrome, endometriosis, recurrent miscarriage and hysteroscopy.
Clinical Expertise
- Infertility diagnosis and treatment: workup of both partners — ovarian function, tubal patency, cavity status and semen analysis — before choosing where on the treatment ladder a cycle should start.
- IVF: protocol selection, monitoring, retrieval and transfer, including the choice between a fresh transfer and freezing all embryos for a later cycle.
- IUI: insemination around ovulation for patients whose barriers are mild enough that laboratory fertilization is not yet needed.
- Fertility preservation: the general question of what to store, when, and how the stored material will be used, which is a different consultation from treatment for an existing infertility problem.
- Egg freezing: used when the plan is still undecided but the ovarian clock is not, since unfertilized oocytes can be stored without a partner and fertilized later with partner or donor sperm.
- Embryo freezing: the route once a cycle has produced embryos, and the standard answer when transfer cannot safely happen in the same cycle as the retrieval.
- Sperm freezing: collected and banked before a cycle, before treatment that damages sperm production, or before a retrieval day that cannot be recreated on demand.
- Ovarian failure: assessment of how much ovarian function remains, then a realistic judgment about standard stimulation, accumulated cycles, or donated gametes.
- Polycystic ovary syndrome: induction in patients whose ovaries respond strongly and unevenly, where the monitoring interval matters as much as the drug.
- Endometriosis: management of disease that lowers egg yield and changes the surgical trade-off between removing lesions and preserving ovarian tissue.
- Recurrent miscarriage: review across embryo chromosome status, cavity, endocrine and immune contributions before the next transfer is planned.
- Hysteroscopy: inspection and correction of the cavity — polyps, adhesions, septum, endometrial lesions — so the transfer is not attempted into an unfavorable environment.
- International patient coordination: fitting monitoring, retrieval and transfer into a limited visit, and handling the language and documentation steps around it.
Why Choose Dr. Chan
The preservation question can be answered once. Eggs, embryos and sperm are three different storage decisions with different costs, different timelines and different rules about later use. Because all three fall to the same physician, a patient weighing what to freeze gets one recommendation instead of three separate appointments, and the choice between freezing eggs now and creating embryos first stays inside a single discussion.
An overseas cycle has a clinician attached to it. Director of international medical services is a clinical title at NUWA, not a front-office one: the medical timetable drives the travel timetable, and the physician who writes the stimulation protocol is the person who has to judge which steps can be moved and which cannot.
University-hospital reproductive medicine behind the clinic role. The attending post in the department of reproductive medicine at Taipei Medical University is training in a setting where infertility cases arrive alongside the rest of a hospital’s gynecologic practice, which is where the differential-diagnosis habits of the field are usually formed.
Low reserve is named, not softened. Ovarian failure carries weight as an area of practice in its own right. Two patient cases NUWA reports make the same point: a forty-year-old with an AMH of 0.013 and no follicles visible on scanning, and a thirty-nine-year-old whose second pregnancy was achieved on a minimal-medication protocol. Both are cycles that had to be redesigned rather than repeated.
English consultation is part of the role, not an extra. The UCLA biology qualification sits beside the NYCU medical degree, and international patient care is a stated part of the practice. For a patient arriving without Mandarin, that is the difference between describing a history accurately and having it summarized by someone else.
Professional Affiliations
Dr. Cindy Chan studied at the School of Medicine, NYCU, and read general biology at UCLA. The earlier clinical appointment was attending physician in the department of reproductive medicine at Taipei Medical University. At NUWA Fertility Center the posts are Director of International Medical Services and attending physician within the fertility medical team.
Suitable For
Patients arranging an IVF cycle around a short visit: monitoring scans and retrieval fall on fixed days, so the plan is written backwards from the flight, with freezing used when transfer cannot be reached during the stay. Coordinating that sequence is the explicit part of this role.
Diminished reserve and very low AMH: when the ovary yields few or no visible follicles, standard protocols stop being a reasonable default, and the alternatives — milder stimulation, several retrievals accumulated, or donated eggs — need to be compared before another cycle is started.
Freezing eggs, embryos or sperm before deciding: the preservation consultation is about a future that has no date yet, so what to store depends on whether a partner, a treatment plan or an existing cycle is involved. All three storage targets are handled in the same consultation.
Cycles designed around minimal medication: patients who want the lowest effective drug dose, or who have responded poorly to standard stimulation, need a protocol rebuilt rather than repeated, which is the approach NUWA describes for the thirty-nine-year-old patient in its minimal-medication case.
Recurrent miscarriage or repeated transfer failure: the assessment spans embryo, cavity, hormonal and immune factors, and hysteroscopy belongs to the same practice, so a cavity problem found during the workup can be corrected before the next attempt.