University of Michigan Health - Center for Reproductive Medicine

The care I’ve received has been amazing and far superior to any other fertility care I’ve gotten elsewhere.

I received care at Briarwood Center for Reproductive Medicine from August 2024 to July 2025. Throughout my treatment, there were multiple breakdowns in communication, monitoring, and follow-up that ultimately led to a serious medical emergency. Despite my history of ruptured ectopic pregnancy and a promise from my care team that I would be monitored closely, my doctor met with me virtually for 15 minutes to deliver what felt like cookie cutter recommendations for fertility treatment. My second IUI cycle was done without any in-office monitoring such as ultrasound, or bloodwork. A couple of days after the procedure, I reached out to my care team several times to report symptoms including spotting, bleeding, and cramping with increasing severity and was advised these were normal and to continue monitoring at home. I recognized I could be experiencing another ectopic so I took a pregnancy test on my own, which was positive. I called the office to report this and asked to be seen that day, and was told to wait to get a blood test to confirm/deny pregnancy. I then went to the ER independently, where an ectopic pregnancy was confirmed and required emergency surgery. In the days following surgery, I experienced worsening symptoms including fever, weakness, and inability to eat or drink. My husband and I contacted the care team multiple times and were advised to continue managing symptoms at home. My condition deteriorated to the point that I required ambulance transport and a second emergency surgery where my general surgeon discovered a bowel perforation that was a result of a trocar injury from my laparoscopic ectopic surgery 4 days prior. I went into septic shock and woke up a few days later in the ICU with no idea where I was or what had happened to me. Recovery required a prolonged hospitalization and ongoing care at home for months. It is now approaching a year post-emergency and I am still dealing with the long-term physical and emotional effects of it all. This experience raises serious concerns about monitoring protocols for high-risk patients and responsiveness to postoperative complications. I am sharing my experience so other patients, especially those with a history of ectopic pregnancy, can make informed decisions. To anyone who proceeds with treatment here: I strongly encourage you to ask detailed questions about how your care will be monitored and when escalation will occur.

I appreciated Dr. Berg’s personality and he was very kind, but I did not feel confident in him as my fertility specialist. He mentioned that it could take up to 12 IVF transfers to fully try, but he did not explain what he would do differently compared to my current clinic. I was hoping for a more individualized plan or new insights based on my specific case. Instead, it felt like the approach would be similar to what I have already experienced, without clear adjustments or a defined strategy moving forward. Overall, I was looking for more direction, clarity, and a tailored plan, and I did not feel that my consultation provided that.

If I could give 10 stars I would. I had such a safe and welcoming experience today. Dr.Gliwa was amazing. Listened and actually made me feel heard. Thank you thank you

If I could give negative stars I would. Let's just start by saying one of the nurses called me annoying because she had to do her job. I started my ivf journey here not knowing anything, now being on that journey for a while and switching…...

Two failed ivf cycles here. Understaffed and overbooked. Go somewhere else it's not worth the time and money. Trying another clinic. Should of switched after the first try. Also update they are trying to charge us two times for a mock transfer I already paid for. Oh also recently they decided to add on another 2 grand to charge me for. Because 6,300 isn't enough for an egg retrieval all though that is what the estimate said. All they care about is money!

IUI was done too late. Very expensive care without any attention. Bad choice. UofM is good at other things but not this.

I just had a failed transfer while using this clinic. I feel like they don’t listen to your perspective and just do whatever they want all while you pay the price. My egg retrieval was 10,000$ and I had 17 follicles measuring. Only got 2…...

I’m surprised by so many negative reviews and that prompted me to post. My husband and I had a successful IVF process through this clinic and the docs and nurses are kind, knowledgeable, and professional. I was always treated with dignity…...

I wouldn’t recommend this clinic. My first visit with Dr. Menke went fine, and she ordered a bunch of pre-tests. But after I did all the tests, I was told I’d have to wait five months for a follow-up appointment. The HSG test was really uncomfortable, cost $3,000, and is only valid for a year. Some other tests are only good for six months. With infertility treatments being so time-sensitive and my age affecting my chances, waiting months between appointments isn’t practical or affordable. As an infertility clinic, they should prioritize patients' time better. They really need to improve their scheduling so that returning patients can get follow-ups and treatments in a timely manner.