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Carolinas Fertility Institute - Charlotte

US United States
· Charlotte
SART·Society for Assisted Reproductive Technology Member ↗
Carolinas Fertility Institute is registered with SART as one reporting entity (ClinicPKID 2000036, SART #0836). The Charlotte office is covered by that network registration rather than holding its own.
AIUM·American Institute of Ultrasound in Medicine Accreditation ↗
Ultrasound accreditation recorded at network level and described in our sources as covering all CFI offices, including Charlotte.
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Carolinas Fertility Institute - Charlotte
Carolinas Fertility Institute - Charlotte 2
Carolinas Fertility Institute - Charlotte 3

About

About Carolinas Fertility Institute - Charlotte

This is the monitoring office of Carolinas Fertility Institute (CFI) on Charlotte’s east side, at 2614 E 7th St, Suite C, Charlotte, NC 28204. It is one of eight CFI offices in North Carolina. Your workup and your cycle monitoring can happen here: fertility evaluation, ultrasound scanning, HSG to check the tubes and uterine cavity, IUI, semen analysis and sperm preparation, and the first infertility visit. Egg retrieval and embryo transfer do not happen here. Those go to the network’s Winston-Salem embryology laboratory, which the clinic describes as built to CAP standards and fitted with EmbryoScope time-lapse culture and LifeAire air handling. Note what that is: the clinic’s own wording. Its website shows no JCI or CAP mark for the lab, according to our research record.

Two Charlotte addresses carry the same phone number, (980) 256-2233. This page is the East 7th Street site; the other is at 131 Providence Rd, Suite 200, and has its own page in our directory. Our sources do not record different staffing, hours or booking routes between the two, so treat the choice of Charlotte office as a question for the appointment desk rather than a difference in what this practice can do for you.

Outcomes, and whose numbers they are. The success-rate row on this page is a network registration: SART ClinicPKID 2000036, listed as SART #0836, filed for the whole CFI group. This address performs no retrievals and no transfers, so there is no Charlotte outcome figure in existence to publish. The live-birth rates read 63.2% under 35, 49.2% at 35-37, 32.0% at 38-40 and 11.0% at 40 and over, across 2,695 cycles reported for that registration. Our record does not state which denominator those four bands use, so do not read them as per-retrieval or per-transfer figures without checking. Fresh-IVF and frozen-transfer columns in the same row are empty, so this page makes no claim about fresh versus frozen outcomes here.

You will not find an “above or below the national average” sentence on this page, and that is deliberate. The clinic row is labelled “SART 2024 Preliminary”, while the link stored beside it points at the 2023 reporting year. The national row in our dataset is labelled “SART 2023”, and the link stored with it identifies no clinic at all. With the clinic’s own reporting year unresolved, any direction of comparison would be a guess. The year matters here for a concrete reason: the finalized 2023 row for the same network reads 73.5, 55.8, 35.7 and 18.5 across the same age bands, over 2,817 cycles. Preliminary data also run low by design, because late-reporting cycles have not arrived yet. Ask the clinic which reporting year you are being shown before you compare it against another quote. We also do not divide 2,695 by a national per-clinic average: the national volume figures in our dataset come from mixed reporting years and mixed denominators.

Who you would see. The doctor count of 2 on this page means two physicians have profile pages under this address in our directory. It is not a claim that CFI sends only two clinicians to Charlotte: the practice’s team page carries 17 provider entries, including nurse practitioners and physician assistants. Dr. Tolga Mesen heads the Charlotte practice. He is board certified in obstetrics and gynecology and in reproductive endocrinology and infertility, took his medical degree at Wake Forest University, completed a four-year residency at Carolinas Medical Center in Charlotte and was elected chief resident, then subspecialty trained at the University of North Carolina-Chapel Hill. Dr. Audrey Garneau is also board certified in both: University of Tennessee medical degree, residency and chief residency at the University of Kentucky, fellowship at UNC-Chapel Hill. Both are named as Castle Connolly Top Doctors, a designation the practice materials define as the top 7% of US physicians. The network founder, Dr. Tamer Yalcinkaya, is described in those same materials as having practiced reproductive endocrinology for 24-plus years.

The 2020 date on this page is the figure recorded for the Charlotte opening, not a network founding year; our sources give none, and the 24-year figure above is one physician’s career length rather than clinic history. The 3.9 rating across 190 reviews is what our review data loaded for this address; the research record for the Charlotte site does not say which listing it came from.

Accreditations & Awards

  • SART registration (ClinicPKID 2000036, SART #0836) — one network-wide entry covering all eight CFI offices, which is why the age-band figures exist publicly and can be pulled independently
  • AIUM ultrasound accreditation — recorded in our sources as applying across CFI offices, so Charlotte scans fall under the same accreditation as Winston-Salem scans
  • Castle Connolly Top Doctor — carried by Dr. Mesen and Dr. Garneau on their own profile pages
  • Clinic-published, not an accreditation: CFI states it was named among the best fertility clinics in the US in 2026, and describes its EmbryoScope system as a first in the Carolinas. Both claims sit with the network and, for the equipment, with the Winston-Salem lab rather than this address
  • Not held, per our research: no JCI or CAP certification mark is displayed on the clinic’s website

Why Choose Carolinas Fertility Institute - Charlotte

  • Monitoring without the drive — follicle scans and blood work stay at 2614 E 7th St during stimulation; the trip to Winston-Salem is reserved for the procedure itself
  • One laboratory for every office — wherever in North Carolina you register, embryos are handled in the same Winston-Salem lab, so lab quality does not vary by how far you live from headquarters
  • A refund-linked package — the CFI Promise Program covers one fresh IVF cycle plus all frozen embryo transfers and refunds up to 50% of fees if there is no live birth. The clinic describes it as open to 60% or more of patients; eligibility criteria are not published
  • Surgery arranged through hospital partners — da Vinci robotic procedures run in partnership with Novant Health and Cone Health, not on this floor
  • Care that stays inside one network — testing, protocols and records move between the Charlotte office and the main campus without handing you to a different practice
  • What you should ask first — how many visits to Winston-Salem your own protocol requires. Our sources do not publish stimulation length, monitoring frequency or the trigger-to-retrieval interval, so nobody can answer that from this page

IVF & Fertility Services

Carried out at this address, per our research record:

  • Fertility evaluation — ovarian reserve assessment, including AMH testing and antral follicle counting, plus hormone workup
  • Ultrasound monitoring — follicle tracking and endometrial assessment alongside a stimulated cycle
  • HSG (hysterosalpingogram) — tubal patency and uterine cavity imaging
  • IUI (intrauterine insemination) — washed sperm placed in the uterus, with partner or donor sperm
  • Semen analysis and sperm washing — including samples prepared for referring physicians
  • Infertility consultation and first visits — see a reproductive endocrinologist rather than a general gynecologist

Handled at the Winston-Salem campus:

  • IVF — retrieval, laboratory work and transfer; the network service list also covers ovulation induction, artificial insemination and fertility preservation
  • Counseling services — listed as a network offering

Our research for this address does not list PGT, donor egg or donor sperm programs, gestational carrier work, or on-site gynecologic surgery. Ask the clinic directly if any of those are part of your plan; the legal section below covers what North Carolina permits, not what this office offers.

Fees & Packages

There is no published price list. CFI publishes financing routes and a refund package instead of cycle prices, and our sources do not itemize which services sit inside a cycle fee and which bill separately — medication, freezing, storage and lab testing are the usual variables to ask about.

Financing optionTerms published by the clinic
PatientFiMonthly payments, no hard credit check, terms up to 84 months
Future Family0% APR for qualified patients, up to $50,000
Lending ClubFrom $181 per month on a $10,000 plan at 8.99% APR over 72 months
Allegacy Federal Credit UnionUp to $10,000, credit score 680 or above
Truliant Federal Credit Union$500 to $35,000, fixed rates from 8.50% APR

The Promise Program is the only outcome-linked product in our sources: one fresh IVF cycle plus all subsequent frozen transfers, with up to 50% of fees returned if there is no live birth. Who qualifies is decided by screening criteria the clinic has not published.

Patient Journey

  1. Send your records ahead — prior charts and test results go to CFI before the appointment
  2. Register online — patient details and history are completed through the Artisan EMR patient portal
  3. First visit at East 7th Street — full fertility evaluation with a reproductive endocrinologist
  4. Agree the pathway — IUI and monitoring stay local; IVF moves your procedure dates to Winston-Salem
  5. Monitor locally — scans and blood work during stimulation happen at this office
  6. Retrieval and transfer at the main campus — egg collection, laboratory culture and embryo transfer, with the network’s described time-lapse and air-handling equipment
  7. Pregnancy testing and follow-up — the interval between transfer and the blood test, and how obstetric care is handed on afterwards, are not published in the material behind this page

North Carolina’s position on assisted reproduction is described in our research only at the level of what is permitted in practice: IVF, ICSI, PGT, egg donation and sperm donation are all available under state law. No statute is cited in the material behind this page, so none is quoted here.

Egg and sperm donation are legal and used by clinics in the state. Our dataset carries a note that donors relinquish parental rights; no supporting statute is recorded, so parentage for a donor-conceived child is a question for a North Carolina family-law attorney before your cycle, not after.

Gestational surrogacy: our sources name no North Carolina prohibition and describe the environment as workable, but they cite no statute and no case. If you plan to use a carrier, have your own attorney review the agreements before treatment starts.

PGT faces no state-level restriction recorded in our sources; clinic policy and lab licensing do the governing.

LGBTQ+ family building: no state restriction appears in our sources, and this practice tags itself as LGBT-friendly. Coverage of same-sex fertility treatment is a separate question from legality and is not documented for North Carolina in the material behind this page.

Location

  • Address: 2614 E 7th St, Suite C, Charlotte, NC 28204
  • Phone: (980) 256-2233 (Charlotte offices); network line (844) 686-2233
  • Second Charlotte address: 131 Providence Rd, Suite 200, listed on the same phone number, with its own page in our directory

Key Advantages

IUI (intrauterine insemination)
LGBT-friendly care

Location

2614 E 7th St, Suite C, Charlotte, NC 28204

Facilities

Credit cards accepted
Appointment required
Wheelchair accessible

Medical Team

Patient Reviews

3.9
190 reviews
5star
65%
4star
20%
3star
8%
2star
4%
1star
3%
C
Chazi Blankenship
1 week ago

I cannot say enough wonderful things about Dr. Messen and the entire team at Carolina Fertility Institute. From my very first appointment through my egg retrieval today, every single person has made this journey feel supported, organized, and filled with compassion. Dr. Messen is truly exceptional. He is incredibly knowledgeable, honest, and straightforward, exactly the type of physician I appreciate. He takes the time to explain everything clearly, and it is obvious that he genuinely wants every patient to have the greatest chance of success. I have always felt that he is fully invested in my care and would do everything possible to help me achieve my dream of building a family. The entire team operates like a well-oiled machine. They are professional, efficient, and incredibly responsive. Phone calls and portal messages are returned promptly, questions are answered thoroughly, and every interaction has been positive. Their communication and organization have made what could be a stressful process feel so much easier. A special thank you to the embryologists, who were so focused, skilled, and efficient. It gave me so much confidence knowing my eggs were in such capable hands. My wife even got to watch the lab, staff count my eggs, which was Such a memorable experience! I also want to recognize some incredible staff members who made a lasting impression. My nurse, Mary is always so kind, professional, and welcoming, with a smile that immediately puts you at ease. Emily, Sha'Bra, Amanda, and the CRNA were all absolutely wonderful. My surgery nurses, Heather and another smiling gem in the procedure room whose name I unfortunately missed because I was drifting off to sleep, provided such compassionate care and made me feel completely comfortable. Every member of the surgical team treated me with genuine kindness and respect. The front desk staff at every office deserve recognition as well. They are always friendly, helpful, and efficient. I also had the opportunity to visit the Asheville office for one of my monitoring appointments, and I was so impressed. The office is beautiful, and everyone there was just as warm, welcoming, and professional. The financial team has been wonderful! They made the entire process seamless, and did not make you feel like a number! It is clear that Carolina Fertility Institute is truly a team. Every person works together with the shared goal of providing exceptional patient care, and it shows in every interaction. I am incredibly grateful for the care I have received so far and cannot wait to continue my journey with this amazing practice. Thank you all for making such an emotional experience one filled with hope, confidence, and compassion. I wholeheartedly recommend Carolina Fertility Institute to anyone beginning their fertility journey. Hannah and chazi

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Paulette Ramos
2 months ago

I cannot say enough wonderful things about Carolinas Fertility Institute. Today was my embryo transfer day, and the entire experience was absolutely incredible. Great Service: From the moment we walked through the doors, the atmosphere was warm, organized, and incredibly reassuring. They handle every detail with so much care, which takes a massive weight off your shoulders on such an emotional day. Great Team: The entire staff—the nurses, the embryologist, and the doctors—feels like a family that is entirely invested in your success. They were so patient, answered every single question, and made sure my partner and I felt supported, informed, and comfortable every step of the way. Great Treatment: The level of medical expertise here is top-notch. The procedure itself was smooth, calm, and handled with the utmost professionalism. Going through fertility treatments can be such a stressful journey, but CFI makes you feel like more than just a patient. They give you hope and treat you with genuine kindness. We are so incredibly grateful to the whole team!

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Lindsey Blackburn
2 months ago

I had a great experience at this clinic and will return for future fertility needs. We thought highly of the nurses and doctors, especially Dr. Mesen. I now have an almost 2.5 month old! Very thankful for their care.

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Caitlin Gott
2 months ago

If I could give 0 stars - that would be my rating. I am sharing concerns about my experience, particularly regarding organization, communication, and coordination of care during 2 IVF cycles in both December of 2025 and March 2026. Throughout my treatment, there were repeated breakdowns that made an already stressful process significantly more difficult. I experienced delays in receiving results on multiple occasions, including instances where results had been available for several days before being communicated to me. This has happened more than once. Additionally, I was contacted by different nurses regarding the same results, without awareness that the information had already been shared. This repeated lack of internal coordination has been frustrating and has me questioning my decision to choose them as my provider. During my second egg retrieval cycle, a change in my protocol was not communicated to me in advance, which left us completely confused on the day of the procedure. While the doctor did apologize—and I do appreciate that acknowledgment—the situation created unnecessary stress and has impacted my overall trust in the process and care team. I was also troubled by a recent interaction in which it was stated that we had already gone over the “most likely results,” suggesting that further discussion was unnecessary. Given the complexity and emotional weight of fertility treatment, that response felt dismissive and did not reflect the level of communication and support I expected. I entered this process fully aware of my prognosis and realistic about potential outcomes. However, I did not expect that to influence the level of communication, coordination, or attentiveness in my care. Unfortunately, my experience has left me with severe regret over choosing them as my clinic. Clear, timely, and coordinated communication is critical in a delicate process like IVF.

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Bettina Maria Thomas
Edited 3 months ago

I have called on multiple occasions called and left messages requesting a refund for my consultation fee since this office can't see me until February 2021 and since my insurance won't cover the surgery. I can't wait 90 days to see a doctor for my particular case. This timeline was not given to me until I paid the money. I was told initially that the money would be refunded to my card. Later after calling about the refund repeatedly, I was told the company doesn’t issue refunds to credit cards. I have been calling since the first week of November. Why couldn't the money just be refunded to my card? I was told that they only mail checks out for refunds, no credit card refunds. This feels really sketchy to me. They demanded $240 over the phone to book the appointment and if you decide to cancel or not wait months to see a doctor, they refuse to refund your card . The timeline should have been given before the appointment was booked because I would have never agreed to those terms. This is an integrity issue for me that raises so many questions. Definitely not the spirit of excellence in customer service. Who knows with patient and embryo care... Response to Owner: The office could not tell me when my payment was mailed or the check number and to date it has not been received. Your response is not accurate. It is dismissive and without proper investigation. If the check was actually mailed, there would be no reason to not return my calls. I suspect that this isn't the first time this has happened, everyone is just too unbothered about this situation at Carolina's Fertility Clinic. I guess that everyone had lunch and a good laugh on me. No honest Abe's here.

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Lindsey W
3 months ago

We did one IVF cycle here with Dr. Messen and even though not successful Dr. Messen was great the whole time. I got to see him a lot compared to the other clinics I’ve been to where you hardly ever see a physician. He even called a few times to update me with things. He’s more straightforward but I would really recommend him. He went above and beyond to try and get a good outcome. The nurses were all wonderful and had superior communication also. He explained things slowly and took his time and I know IVF clinics stay very busy. The only issue with had was with the egg donor part of the clinic. The communication was not great at and took several days to hear back and lost out on a great egg donor. So I decided to go elsewhere but for regular IVF they were all great!

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Jessica Miller
3 months ago

We had a little bit of a bumpy start before IVF but things seemed to change. The nurses and Dr Mesen have all been absolutely incredible. Heather has been our primary nurse and she is such a blessing, honestly. Since we started IVF the…...

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Megan Buckley
3 months ago

We are so grateful for Dr Mesen and the amazing nurses and staff at CFI! Over the course of 16 months we received compassionate and individualized care. We truly could not have pictured a kinder staff, who went out of their way to ensure we…...

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Alisha Howard
Edited 6 months ago

This was the worst experience in my life at a physician’s office. Dr. Mesen is by far the most unprofessional, inconsiderate, and impatient physician. Please do not take this review lightly. I left the visit feeling in complete violation. He was disinterested from the moment we stepped in his office. He spoke very rushed. He was negative the whole visit. He barely provided options only negative statistics. He even made it clear did not review my records because 50 pages long. I feel discrimination was a key factor and will be escalating my complaint and experience. My husband was disgusted. He maintained his composure during this horrific visit. The ultrasound room didn’t even have hand towels. My internal ultrasound was beyond uncomfortable. I felt the pressure even hours after the visit which is why I feel even more violated. This man should not be able to practice. As we waited to enter his office, he yelled back and forth from his office to the nurses giggling about being able to attend their cookout. Implying he would “fit in!” This entire experience was demeaning in every aspect. I regret spending anytime there. I’m going to ensure my insurance company does not satisfy their claim. I had to ask for options because he recommended none. He suggested removing my uterus??? I stated no I will remove the fibroids then he agreed???? Who is this guy? The most unprofessional and rudest physician I’ve ever encountered. Edit: This review was written mid morning. I was still anxious from my experience. Please think twice before utilizing this facility. The negative reviews are accurate in regard to Dr. Mesen. Update: After the experience at this office, I treated with Reproductive Specialists of the Carolinas. My baby is almost a toddler today. Please follow your gut and your heart. Try your best to not allow your vulnerability or emotions to settle for less than. Pursue the right facility and team to support your journey. If it doesn't feel right, it is not for you. 🙏🏽❤️🙌🏽

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Gloria Carvajal palacios
6 months ago

Someone who knows if even having my cut tubes it is possible to do this treatment thank you

Showing latest 10 reviews out of 190 total

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